Terms of Service

Privacy Policy


This privacy policy describes the information PosIQ ("PosIQ", "we" or "us") gathers about you, how that information is used by PosIQ when providing services and how information is shared.

Who are we?

PosIQ provides practical and relevant customer engagement and relationship management tools for the restaurant and hospitality industry. PosIQ's software combines social, mobile and cloud tecnologies with existing POS systems to improve understanding of customer behavior and preferences and create opportunities for personalized communication with customers.

Information you provide:

We collect identifying information you provide when signing up for the Service. We collect your telephone number and may additionally collect information such as your first and last name, email address, mailing address, date of birth and gender.

Information We Collect from Your Use of the Services

Transaction Information

When you use our service to redeem offers or earn loyalty points, we collect information about where and when the transaction occurred and the details of the order.

Use Information

We collect information about how you use our Service, which may include telephone number, browser type, IP address and activity date and time.

Web Tracking and Cookies

We use various technologies to collect information and this may include sending cookies to your computer or mobile device. Cookies are small bits of data which contain a unique ID. Cookies are provided by the web server and stored local in the web browser. Cookies allow web pages to be personalized and retain preferences and account settings.

Information We Collect From Other Sources

To improve and personalize our Service, we may also collect publicly available information about you from third parties.

Use of Information

PosIQ uses personal information to provide the Service to you. This may include providing loyalty points based on purchases and awarding offers. This information may also used to provide personalized marketing from merchants with whom you've established a relationship. Communications from all partners and merchants will abide by the guidelines put forth by the Mobile Marketing Association. The information can be used to improve our products and services, identify or help investigate claims of fraudulent activity and any other purpose disclosed to you in connection with our Service.

Sharing of Information

Personal Information

We may share personal information about you with third parties to provide, maintain or improve our Service. For example, we may share personal information about you with restaurants with whom you've chosen to have a relationship, with third parties that run advertising campaigns, special offers or other activities in connection with our Service.

Aggregate Information

We also aggregate this information for use in analysis of overall consumer behavior and their relationships with brands. This aggregated data contains no personally identifiable information whatsoever. We reserve the right to share this anonymous information with 3rd Parties for informational or other purposes.


PosIQ takes reasonable and appropriate measures to ensure protect the information collected from theft, unauthorized access or loss. This includes administrative, technological and physical safe guards.


PosIQ may make changes or updates to this policy from time to time. If we do make changes to the policy, this page will be updated with the new policy and the "Last Updated" will be updated.


Please contact our Privacy Department with any questions, comments or concerns regarding our policy. PosIQ 169 W. Santa Clara St, San Jose, CA, 95113